South Africa
United Kingdom
Nando’s is a South African restaurant chain that specialises in Portuguese-African food, including its signature flame-grilled peri-peri style chicken. Founded in Johannesburg in 1987, Nando’s operates over 1,000 outlets in 35 countries.
The business is continuously faced with specific branch-related ICT challenges, which also present unique opportunities for innovation and growth.
For Nando’s, ICT downtime equates to a loss of business and negative customer experiences. The fast-food sector is high-demand, and Nando’s needed stable failover solutions to match.
Infoprotect’s Cradlepoint solution helped ensure secure failover capability for all restaurant communications. This provided a robust centrally managed and monitored platform which allowed Nando’s to predictably plan for future projects where stable network connectivity would be vital.
The Cradlepoint solution that was implemented finally allowed Nando’s branches to focus on serving customers while the technology took care of the rest. This enabled a more fluid and fast approach to service, increasing productivity and inevitably boosting the business’ profitability and growth.
“Nando’s is 33 years young, and facing the same challenges as all business in the local market, stability is the key to offering customers a better experience, and this requires an integration of technology.”
– Stephen Brookstein
Technology Manager
If you’re experiencing any type of communications and technology downtime, your business is bleeding money. Talk to our team today to find out how our systems can further your business growth through a stable and reliable network installation.
